Customer Story: Automation – Intelligent Input Management

Automated insurance processes starting with inbound mail

Stuttgarter Lebensversicherung: Automation & Intelligent Input Management

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At insurance provider Stuttgarter Lebensversicherung (SVL), the customer is the number one priority — hands down. Speed and high quality are a given for SVL. Yet their legacy input management system wasn’t able to support these requirements. It lacked the ability to automate inbound mail processing, which was the basis for the downstream automation of further core processes. Everything changed with Doxis.

In our case study, you’ll learn

  • How SVL is able to intelligently process inbound mail with Doxis
  • Why intelligent inbound mail is the basis for the automation of further processes
  • How work is easier for employees now & they are driving automation
  • How SLV is able to lower costs and provide customers a better price offering