Customer Story: Automation – Intelligent Input Management
Automated insurance processes starting with inbound mail
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At insurance provider Stuttgarter Lebensversicherung (SVL), the customer is the number one priority — hands down. Speed and high quality are a given for SVL. Yet their legacy input management system wasn’t able to support these requirements. It lacked the ability to automate inbound mail processing, which was the basis for the downstream automation of further core processes. Everything changed with Doxis.