Gartner Report

Top Technology Trends Driving Change for Retail Banking CIOs in 2023*

Read this complimentary report to understand:

Which 7 technology trends in banking could help you establish new business models and simultaneously create opportunities and competition.

Why Gartner recommends advanced analytics to allow products and services to become journeys and outcomes.

How hyperautomation expands beyond the back offices to support digital transformation and customer experiences.

Why conversational AI, like chatbots, is highly suitable for complex tasks.

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*Top Technology Trends Driving Change for Retail Banking CIOs in 2023, 11 May 2023, by Jeff Casey, Don Free, et al.

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Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.

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