Hello there! My name is Maureen Cueppers and I’m the Head of Content & Communications at SER. Analyzing, breaking down and clearly explaining the trends & possibilities of intelligent content automation for our readers – this is always at the heart of my writing. A native of Oregon (USA), I’m a craft beer enthusiast and have 43 nicknames (the last time I counted).
Digital change is not just an IT topic. How well you prepare your employees for such an organizational change will determine its success. SER’s ECM project leaders share their insights into change management approaches and measures that have proven effective with our customers.
What do you want to achieve in 2020? As you hone your plans and targets, why not take a look at the best practices of other companies and the insights of experts? Check out the blog posts that resonated most our readers in 2019.
The wait is over: The 2019 Gartner Magic Quadrant for CSP report is out as of October 30. In our opinion, it breaks down the vast content services "galaxy" to help buyers choose the right content management solution. Here are the main takeaways.
Which challenges in information management are companies trying to overcome with content services? Here are 7 key takeaways of the “AIIM State of Industry – Content Services” 2019 report.
Cold, wind, rain: not exactly the best conditions for a marathon! Unless you belong to the SER running team – nothing was able to dampen their spirits at the Haspa Marathon in Hamburg this past weekend.
The SER Group, the largest ECM vendor in Europe, has been acquired by global alternative asset manager The Carlyle Group. Carlyle's expertise and network will support SER in sustaining its long-term growth.