Customer Story: i-PRO Americas Automates Customer Orders with AFI Order

i-PRO Co., Ltd. is a leading provider of sensing solutions in the fields of Security Surveillance, Public Safety and Medical Imaging. While the sensor solutions offer maximum precision, there was still a need for optimization in the processing of incoming orders.

Manual processing was previously time-consuming and error-prone, especially for large customer orders. Thanks to AFI Order, the process is now automated: Orders are created directly in the SAP system and intelligent assistants detect discrepancies at an early stage. This relieves the burden on customer service and significantly reduces the workload.