EnglishWho we are
Hey, I’m Doxi — SER’s Intelligent Content Assistant — and I’m here to tell you who SER is!
Sure, I could tell you all the usual facts — that SER is a global leader in intelligent content automation with 3,000+ customers, 5 million users worldwide, 900+ employees and a shiny Gartner® Leader badge. And all of that is absolutely true.
But the real story can be found behind those numbers:
- Behind our customers are global leaders achieving smarter and faster processes and ways of working. We love our customers.
- We aren't just a global team of 900 employees. We are 900 kind and hard-working people who are obsessed with ensuring excellence and customer success.
- Our Leader badges represent decades of expertise and a constant drive to innovate and deliver the best possible product.
That’s who SER really is.
What exactly does SER do?
We tackle the problem enterprises know too well: too many documents, too many systems and way too much manual work.
That’s why we built Doxis Intelligent Content Automation. One smart platform that brings together document management, AI and process automation to keep work flowing.
With Doxis, documents are captured, understood and then put to work. Invoices get routed, contracts get tracked, HR onboarding runs smoothly and so much more. And because Doxis connects with SAP, Salesforce and Microsoft 365, everything fits together seamlessly.
From banking and insurance to manufacturing and logistics and beyond, organizations trust Doxis to help their people work smarter and faster, so they can focus on what drives real impact.
900+
Employees
400+
Customer experience team
250+
In-house development team
Our values
Passion for customer success
At SER, customer success is our success. Whether solving complex issues or guiding key implementations, we show up with care and commitment. Across teams and borders we go the extra mile out of genuine passion.
Experts in everything we do
Expertise is the foundation of the value we bring to customers, partners and each other. At SER, learning never stops. True expertise means striving for excellence, learning from mistakes and improving every day.
Kindness
Kindness is not just a gesture, it’s a mindset at SER. Yes, results matter, but how we achieve them matters just as much. Empathy, patience, and respect guide every interaction.
Driven by entrepreneurial spirit
SER moves with vision, courage and an entrepreneurial mindset. Big ideas are welcomed, and initiative is part of daily life. We adapt quickly, pursue what works and transform what doesn’t. This spirit turns challenges into opportunities – and drives the future success of our customers, partners and our teams.
We love fun
Fun is part of who we are, not just in celebrating wins but in tackling challenges together. It’s the joy of solving problems, hitting goals and pushing limits. Fun fuels performance, sparks creativity and keeps us connected. With energy (and our mascot Doxi), we bring positivity into everything we do.
How can we help you?
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