Innovation & Technology

Learn more about the innovation and technology driving enterprise content management today and tomorrow!

Digitalization scorecard: 5 questions to rate your digital maturity

How digital is your business? A digital agenda can help you define the next steps based on your current level of digitalization.

Julia Pedak

Innovation & Technology

How digital are your processes?

How digital are your processes in sales, procurement, HR, or customer service? Many repetitive commercial and clerical tasks can also be supported with IT, provided the company has already extensively gone digital.

Julia Pedak

Innovation & Technology

Is Blockchain disrupting ECM or is it just hype?

Blockchain is an omnipresent topic these. Is blockchain a universal remedy to enhance (cost) efficiency, security and autonomy? How do the new possible applications affect ECM and content services?

Innovation & Technology

Always on duty: AI in customer support

No customer tolerates long waiting times anymore. And no company can afford to offer customers anything less than the best. Artificial intelligence in customer support is giving companies ways to achieve this.

Julia Pedak

IT Future Expo Review

We had, quite literally, an eventful week. After the Gartner Digital Workplace Summit on Monday and Tuesday, we moved our booth the next day to the IT Future Expo in Warsaw. We attended the IT Leaders Award as well, where sponsors and IT leaders had many networking opportunities.

Gartner Digital Workplace Summit revisited

This week London was calling – and we happily followed to represent SER at the Gartner Digital Workplace Summit.

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