ECM for retail

With Doxis our processes are much faster than before and we can respond to customers and suppliers quicker than ever.
Ingo Köster, Head of IT Application Management, Westfalen Group
These retail companies already work with Doxis
Strengthen customer loyalty and boost revenue
Whether shopping online or in brick-and-mortar stores, customers today expect fast, expert service. Without it, they are quick to turn to competitors. With Doxis you keep customers fully informed about the status of their orders and deliveries at all times — via digital services, for instance. You digitally manage and work on all documents relating to customers, goods, staff and suppliers, and automate relevant processes both within and across any number of sites and stores. Product quality is seamlessly documented with Doxis and customer data stays verifiably protected. The result: Products and services that appeal to customers and boost revenue.
Case study
Read nowOur employees can no longer imagine working with paper files and folders.
Thomas Steiner, ECM project lead in the Organization department, EDEKA Nord

ECM solutions for retail

Our goal was to shorten the invoice processing time and to have a more efficient and audit-proof structure. We achieved this thanks to SER. A real win for the company and, most of all, for the employees.
Gundolf Hallmann, Area Manager of Finance and Accounting, bofrost* Dienstleistungs GmbH & Co. KG
Documented compliance for confidence in all liability issues
Is your customer data correctly protected? Do you comply with health and safety, storage, and hygiene regulations? Doxis documents that all sites have been informed about and conform to the relevant requirements. You archive all proof of compliance in an audit-proof way — the numerous Doxis certifications are testimony to this.
Possible use cases of company-wide digitalization
Document management »
Contract management »
HR management »
Digital invoice processing »
Digital inbound mail »
Audit-proof archiving »
A guide to optimizing & automating processes
An in-depth look at what process a must deliver today to enable multichannel sales & top service: with case studies and actionable insights to digitally transform your business processes for long-term agility.
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